Vibralung Ordering Information
Now Available for the VA and Military Hospitals / GSA through Heartland Medical Specialties, Certified Veteran-Owned Small Business
… please contact Westmed Customer Service (800.975.7987) to have an authorized Westmed Vibralung Acoustical Percussor Clinical Specialist contact you, or complete our Online Contact Form to route your request.
For Home Care/DME purchases …
… please contact Westmed Customer Service (800.975.7987) to have an authorized Westmed Vibralung Acoustical Percussor Home Care Product Specialist contact you, or complete our Online Contact Form to route your request.
For individual personal purchases …
… please contact Westmed Customer Service (800.975.7987) to have an authorized Westmed Vibralung Acoustical Percussor Clinical Specialist contact you to discuss your acquisition options.
Parts and Components
The Patient Kit (pictured above) consists of the disposable items required to operate the Vibralung Acoustical Percussor: C – Cone, MP – Mouthpiece, HHT – Hand-Held Transducer, SY – Standard Y-adapter, and AY – Aerosol Y-adapter.
Table of Parts and Accessories
Limited One-Year Warranty:
The Treatment Control Unit (TCU) component of the Vibralung Acoustical Percussor is warranted by Westmed, Inc. against defects in materials and workmanship for 12 months from the date of original purchase. This warranty only applies to the original purchaser. During the warranty period, Westmed will repair or, at its option, replace at no charge, a TCU that proves to be defective, provided you return the TCU, shipping prepaid, to the Westmed Customer Service Department along with a Westmed-assigned Return Goods Authorization (RGA) number.
What is Not Covered:
This warranty does not apply if the TCU has been damaged by accident (e.g., drop onto the floor) or misuse or as the result of service or modification by other than Westmed, Inc., including any attempt to open or service the TCU for any reason.
The repair or replacement of a TCU is your exclusive remedy. Except as specifically set forth otherwise in this Document, NO WARRANTIES, EXPRESS OR IMPLIED, ARE GIVEN, AND BUYER WAIVES ALL SUCH WARRANTIES, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL WESTMED, INC. BE LIABLE FOR CONSEQUENTIAL DAMAGES.
Prior to considering service, be sure to review the Troubleshooting section beginning on page 25 of the comprehensive Online Manual for Healthcare Practitioners.
Only the Treatment Control Unit (TCU) can be serviced. There are no serviceable parts in the disposable Hand-held Transducer (HHT).
Westmed, Inc. is the only authorized service center available for diagnosing or repairing the Vibralung Acoustical Percussor TCU, replacing its internal batteries, or replacing the entire TCU.
To initiate a service request, please contact the Westmed Customer Service Department and request a Returned Goods Authorization (RGA) Number prior to returning the device(s) for service.
Place the RGA Number on the outside of the shipping package when returning goods to Westmed.
Any device received by Westmed without an RGA Number will be returned to sender.
When packaging for return, please return only the TCU and its battery charger; do not return the HHT or any other parts. Please wipe the entire case of the TCU with a disinfectant wipe, then place it in a plastic bag and surround with packaging peanuts, bubble wrap or crushed paper for additional protection.
Westmed, Inc. / Customer Service
5580 South Nogales Highway
Tucson, AZ 85706-3333
Download the Vibralung Acoustical Percussor Brochure
United States: 5829429, 5893361, 6058932, 6167881, 7617821, 8082920, 8443796.
Canada: 2285534, 2360143, 2628948